TECHNICAL SUPPORT & MAINTENANCE Common Biometric & Access Control Issues We Fix
Having attendance log sync errors or EM door lock failures? Our experienced service team resolve network communication faults, power issues, and software glitches as per agreed scope and availability across Chennai.
Machine Offline / LAN TCP-IP Disconnected
Attendance Log Not Syncing with Software
EM Lock Not Engaging / Door Won't Lock
Unresponsive Push-to-Exit Button
Admin Password Locked / Reset Required
Fingerprint Sensor Scratch / Recognition Failure
Database Backup Corruption & Migration
12V Access Power Supply & Battery Failure
Genuine products where applicable OEM Devices & Free Onsite Warranty All eSSL, Realtime, and ZKTeco machines come with manufacturer warranty cards and on-site support.